These Terms & Conditions ("Terms") govern your access to and purchase of the Solo Founder Sales Playbook and related downloadable templates (the "Product") from Eric Hensley, an individual operating under the trading name "Solo Founder Sales Playbook" at getsalesspark.com (the "Seller", "we", "us"). By purchasing, downloading, or using the Product you agree to these Terms. If you do not agree, do not use the Product.
1. Who you are contracting with
You are contracting with Eric Hensley as an individual. You confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the authority to enter into these Terms, including on behalf of any organisation you represent.
2. The Product
The Product is a digital download (PDF playbook, templates, and a tracker, delivered as a ZIP file) intended for a single end user. Access is granted once payment is confirmed via a tokenised download link sent by email and shown on the post-purchase page.
3. Licence and restrictions
Subject to payment and these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to download and use the Product for your own internal business use. You must not:
- Resell, redistribute, sublicense, share, or publicly post the Product or any substantial part of it.
- Use the Product to train machine-learning models intended to reproduce it.
- Remove or alter any copyright or attribution notices.
- Circumvent the download limits, signed link expiry, or other technical limits.
4. Intellectual property
All intellectual property in the Product, the website, and our branding remains owned by Eric Hensley (or our licensors). No ownership is transferred — only the licence in section 3.
5. Acceptable use of the website
You must not use the website or Product for any unlawful purpose, and in particular you must not:
- Use the site to send spam, fraudulent messages, or unsolicited marketing.
- Infringe anyone's intellectual property, privacy, or other rights.
- Introduce malware, probe for vulnerabilities, scrape at scale, or interfere with the integrity or performance of the site.
- Attempt to access another customer's order, download link, or account data.
6. Payments, billing, and refunds (Paddle as Merchant of Record)
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency conversion, tax, invoicing, refunds, and chargebacks are governed by Paddle's Buyer Terms at paddle.com/legal/checkout-buyer-terms. Refunds are also subject to our Refund Policy.
7. Account credentials and accuracy
You must provide accurate information at checkout (including your email address, since this is how you receive the download link and receipt) and keep your account credentials and download links confidential. You are responsible for activity that takes place under your email or via your download links.
8. Service level and warranties
We aim to keep the site and download links available, but we do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, the Product and the site are provided "as is" and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. The Product provides general educational information and is not professional sales, legal, or financial advice; results depend on your own effort and circumstances.
9. Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, consequential, special, incidental, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity. Our total aggregate liability arising out of or in connection with the Product or these Terms is capped at the amount you paid for the Product in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, death, personal injury caused by negligence, or any liability that cannot be excluded under applicable law.
10. Indemnity
You agree to indemnify and hold harmless Eric Hensley from any claim, loss, or expense arising from your breach of these Terms, your misuse of the Product, or content you submit to us.
11. Suspension and termination
We may suspend or terminate your access to the Product and the site, with or without notice, if you materially breach these Terms, if a payment is reversed or charged back, if we reasonably suspect fraud or abuse, or if continued provision would breach applicable law. On termination, the licence in section 3 ends and you must stop using the Product. Sections that by their nature should survive (IP, disclaimers, liability, indemnity, governing law) survive termination.
12. Changes to the Product or Terms
We may update the Product, the site, and these Terms from time to time. For material changes to the Terms we will update the "Last updated" date above; continued use of the Product or site after changes take effect means you accept the updated Terms.
13. Assignment and force majeure
You may not assign or transfer these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for failure or delay caused by events beyond its reasonable control.
14. Governing law
These Terms are governed by the laws of the State of Eric Hensley's principal residence in the United States, without regard to conflict-of-laws rules. Disputes will be brought before the competent courts of that jurisdiction, except where mandatory consumer-protection laws of your country of residence apply.
15. Contact
Questions about these Terms: support@getsalesspark.com. Payment, refund, or invoice questions: contact Paddle at paddle.net.